Shipping, payment and return policies


SHIPPING 

Please allow for up to 14 days to ship. May also on occasion take longer, depending on pace of oil paint drying. No shipping during weekends, holidays or bank holidays. All items will be sent with tracking number.
Set shipping rates apply based on value of item and where in the world you are. Price includes shipping and handling. Categories are as follows:

Finland:
FREE shipping on all purchases under 299 €:
300 – 999 € : 35 €
1000 – 2399 € : 55 €
2400 € and up : 85 €

EU countries:
0 – 499 € : 35 €
500 € - 999 € : 55 €
1000 € - 2399 € : 85€
2400 € and up: 155€

Rest of the world:
0 – 499 € : 45 €
500 € - 999 € : 155 €
1000 € - 2399 € : 195€
2400 € and up: 250€

Amount will be added at checkout.
All items will be sent with tracking number. Listed prices above are for non-insured shipping. For insured shipping, please contact Seller before/after purchase. In case of loss or damage during shipping, Seller will only be responsible to pay a full refund if the Buyer has committed to and paid for insured shipping.
Seller is not held responsible for any delay during the shipping process; customs or other.
Buyer is responsible for any customs or import taxes that may apply.
Thank you for your understanding!
For any further questions, please contact Seller at info@sanniolasvuori.com.

PAYMENT OPTIONS

There are several payment options available at checkout. All transactions are secure and encrypted. You can pay by international credit cards (Visa or Mastercard), Paypal or through Checkout Finland by multiple online payment methods (OP, Nordea, Handelsbanken, POP pankki, Aktia, Säästöpankki, OmaSP, S-Pankki, Ålandsbanken, DanskeBank) and invoice and installment methods (OP Lasku, Collector Bank, Collector Bank B2B, Jousto). 

Checkout Finlandin maksuehdot (Terms of Checkout Finland) 

RETURN / REFUNDS

If for some reason Buyer is not happy with the product, please contact Seller at
info@sanniolasvuori.com.
In case of return, item(s) must be returned within 14 days. Refund will be given as Money Back once item(s) has returned to Seller in same condition as when purchased. Shipping method must be same as when purchased (i.e. insured, tracked, properly packaged).
Return shipping will be paid by Buyer. Any additional costs, such as customs fees, VAT or other additional costs will be paid by Buyer.